Frequently Asked Questions (FAQ)

1. What services do you provide?

We offer non-medical home care services, including personal care (bathing, dressing), companionship, meal preparation, light housekeeping, medication reminders, transportation, and respite care for family caregivers.

2. Do you provide medical or nursing services?

No. We specialize in non-medical home care. However, we can coordinate with nurses, doctors, or other healthcare providers if needed.

3. Who are your caregivers?

Our caregivers are carefully selected through background checks, interviews, and training. We focus on reliability, professionalism, and compassion—not just availability.

4. Are your caregivers insured and bonded?

Yes. Our caregivers are covered under appropriate business insurance policies for liability and client safety.

5. How quickly can services start?

In most cases, we can start care within 24–48 hours. For urgent situations, we do our best to arrange same-day support.

6. Do you offer flexible schedules?

Yes. We offer hourly, part-time, full-time, overnight, and 24/7 care options based on your needs.

7. Can we choose or change our caregiver?

Yes. If you feel the caregiver is not the right fit, we will replace them. Fit matters more than convenience.

8. How much do your services cost?

Pricing depends on the level of care, hours required, and location. We provide clear, upfront pricing with no hidden fees after an initial consultation.

9. Is there a minimum number of hours required?

Yes, we typically require a minimum number of hours per visit to ensure quality and consistency of care. Contact us to discuss your specific needs.

10. Do you offer a free consultation?

Yes. We offer a free consultation to understand your needs and recommend a suitable care plan.

11. Do you provide transportation for appointments?

Yes, we can assist with transportation using either caregiver vehicles or client vehicles, depending on arrangements and insurance coverage.

12. What areas do you serve?

We serve Serving Port Hawksbury and surrounding communities. Contact us to confirm availability in your area.